Maintenance Outcome

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A Maintenance Outcome records the result produced when a maintenance activity is completed or terminated. It states what happened without assuming that the intended change succeeded or that the Maintained Item satisfied its applicable Requirements.

A Maintenance Outcome may indicate that the maintenance activity:

• Completed successfully
• Completed with identified deviations
• Failed
• Was suspended
• Was canceled
• Was rolled back
• Produced no change

The Maintenance Outcome may reference the Maintained Item, authorized change, implemented change, verification results, regression-test results, applicable Baseline, and responsible Authority.

result produced by the completion or termination of a maintenance activity

Dido Solutions, Inc. and Jackrabbit Consulting, Inc., derived from the maintenance-process concepts in ISO/IEC/IEEE 14764:2022

A Maintenance Outcome is not necessarily a successful result. Recording unsuccessful, suspended, canceled, rolled-back, and no-change outcomes prevents an attempted maintenance activity from disappearing from the record.

A Maintenance Outcome differs from a Validation Decision. A Maintenance Outcome records what resulted from the maintenance activity. A Validation Decision determines whether applicable Validation Criteria are satisfied.

The outcome may be used as Evidence and should retain Provenance and Traceability.

A maintenance activity replaces a Test Executable, but regression testing identifies an unintended change in previously verified behavior. The recorded Maintenance Outcome indicates that the change was rolled back and references the regression-test results that caused the rollback.